Inside Sales Representative (Bi-lingual Spanish)
East Rutherford, NJ
Full Time
PersonalRX
Mid Level
Our innovative and rapidly growing national mail order pharmacy seeks a detail driven, organized, and energetic Transition Care, Inside Sales Representative.
Who We Are
With no added charges, our pharmacy does more for patients. We provide free delivery of pre-sorted medications in personalized dose packs (instead of bottles) that are labeled with the patient's name, drug name, dosage and time day that the patient should take them - so that it's easy to take the right medications at the right time, every time.
See a sample on our website at www.personalrx.com or check out our patient testimonials on You Tube at https://www.PersonalRX/@personalrx348
The Inside Sales Representative will be responsible for the following, daily tasks.
Job Type: Full-time
Benefits:
Who We Are
With no added charges, our pharmacy does more for patients. We provide free delivery of pre-sorted medications in personalized dose packs (instead of bottles) that are labeled with the patient's name, drug name, dosage and time day that the patient should take them - so that it's easy to take the right medications at the right time, every time.
See a sample on our website at www.personalrx.com or check out our patient testimonials on You Tube at https://www.PersonalRX/@personalrx348
The Inside Sales Representative will be responsible for the following, daily tasks.
- Establish and build rapport by contacting patients who are ready to leave or who have recently left a patient care center / facility
- Introduce self and review the role they will play in getting the patient their upcoming order to review the profile received from the patient care center they are leaving or have just left
- Arrange delivery of the patient's next order - second fill
- Contact patients to keep them informed about their next order and answer their questions
- Work closely with other team members who are preparing the patient's next order to make sure it gets to the patient on time - ie: manage caller queue tasks
- Assist with handoff to Personal Care Coordinator for future orders
- Communicate with team members about any issues that require input from others (e.g., pharmacists, pharmacy technicians, billing and insurance specialists)
- Education - College (preferred)
- Minimum of 1-2 years’ experience working with customers - making/receiving calls, resolving and documenting issues
- Computer proficiency
- Bi-lingual speaking ability in English and Spanish
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- 8-hour shift Monday-Friday (no nights/weekends!)
- Day shift (9am-5pm)
- High school or equivalent (Required)
- East Rutherford, NJ
Personal RX is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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